Welcome to TheContentLabs (“TheContentLabs,” “we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our websites, applications, and services (collectively, the “Service”). By using the Service, you agree to these Terms.
We provide consulting and implementation services that map workflows, design solutions, and build end to end automation and AI enabled systems. We also provide training and ongoing optimization for growth focused businesses.
We may update these Terms from time to time. When we do, we will post the revised Terms here and update the date above. Your continued use of the Service means you accept the changes.
Some features may require an account. You agree to provide accurate, current, and complete information and to keep it updated. You are responsible for any activity under your credentials and for maintaining the security of your login information.
Your use of the Service is also governed by our Privacy Policy: https://thecontentlabs.ai/privacy. It explains what we collect, how we use it, and the choices you have.
You agree not to misuse the Service. Prohibited uses include:
Breaking the law or infringing rights
Introducing malware or disrupting networks
Attempting to access data that you do not own or control
Reverse engineering or copying our code or designs without permission
Sending spam, unlawful, abusive, or deceptive messages
All content, features, and functionality on the Service are the exclusive property of TheContentLabs or its licensors and are protected by intellectual property laws. These Terms do not grant you rights to use our trademarks, logos, or other brand features without written permission.
The Service may link to or integrate third party websites, software, or services. We do not control those services and are not responsible for their content, security, or practices. Your use of them is at your discretion and subject to their terms.
We offer optional SMS and MMS messaging (the “Program”). Participation is not required to use our services.
Program Name: TheContentLabs SMS Program
Program Description (message types):
If you opt in, you may receive two types of messages from TheContentLabs:
Service and reminders. Examples: appointment confirmations, account or project updates, onboarding notices.
Marketing and announcements. Examples: news, offers, events.
Consent for each category is collected separately and is not a condition of purchase.
Opt in and consent:
You opt in by selecting separate checkboxes for each category on our forms or by other clear methods we provide.
By opting in, you authorize messages to the phone number you provide. Message frequency varies. Message and data rates may apply.
We keep time stamped records of consent and the exact language shown at sign up.
Opt out instructions:
You can cancel at any time. Text STOP to any message from TheContentLabs.
After you send STOP, we will confirm your unsubscribe via SMS. You will no longer receive messages for that category.
Rejoining instructions:
To rejoin, text START to the same thread or resubmit the form and select the relevant consent checkbox. We will resume sending messages in that category.
Help instructions:
If you experience issues, reply HELP for assistance or contact [email protected].
Carrier liability disclaimer:
Carriers are not liable for delayed or undelivered messages.
Message and data rates:
Message and data rates may apply. Message frequency varies. For questions about your text or data plan, contact your wireless provider.
Privacy policy link:
For privacy matters, see https://thecontentlabs.ai/privacy.
Mobile data sharing statements:
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt in data and consent will not be shared with any third parties, except with vendors needed to provide the messaging service such as carriers and gateways.
If our Privacy Policy references sharing personal information, that statement excludes text messaging originator opt in data and consent.
Compliance with industry standards:
TheContentLabs follows applicable carrier policies, CTIA Messaging Principles and Best Practices, and A2P 10DLC campaign rules. We present clear STOP and HELP language at opt in and maintain opt in records.
Legal compliance note:
We comply with applicable laws and regulations governing messaging, including where applicable the Telephone Consumer Protection Act in the United States. By opting in, you represent that you are the owner or authorized user of the mobile number provided.
We handle client information with appropriate administrative, technical, and physical safeguards. You are responsible for maintaining the confidentiality of any non public credentials we issue to you.
We may offer test features. They are provided as is and may change or end at any time.
We may change, suspend, or discontinue any part of the Service at any time without notice.
The Service is provided “as is” and “as available.” To the fullest extent allowed by law, TheContentLabs disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non infringement. We do not warrant that the Service will be uninterrupted, timely, secure, or error free.
To the fullest extent allowed by law, TheContentLabs and its officers, employees, agents, partners, and suppliers are not liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or related to your use of the Service. Our total liability for any claim will not exceed the amount you paid to us for the Service that gave rise to the claim in the twelve months before the event.
You agree to defend, indemnify, and hold harmless TheContentLabs and our officers, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising from your use of the Service, your violation of these Terms, or your violation of any rights of another party.
These Terms are governed by the laws of the State of Texas, United States, without regard to conflict of law rules. Courts located in Travis County, Texas will have exclusive jurisdiction, unless otherwise required by law.
You must comply with all applicable export, re export, and sanctions laws. You represent that you are not located in any country subject to sanctions and are not on any denied parties list.
These Terms, along with any order forms and our Privacy Policy, are the entire agreement between you and TheContentLabs regarding the Service and replace any prior agreements on the same subject.
If any part of these Terms is found invalid, the rest will remain in effect. Our failure to enforce any provision is not a waiver of our right to do so later.
You may not assign these Terms without our written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.
TheContentLabs.AI
Phone: +1 949-867-6627
Email: [email protected]
Address: 5900 Balcones Dr STE 100, Austin, TX 78731