Privacy Policy

This policy explains what TheContentLabs.AI (“we,” “us”) collects when you use this site or book a Missed Revenue Audit, how we use it, how we handle text messaging consent, and the choices you have.

Information we collect

When you submit the audit form we collect the details you provide: your name, business name, email, phone number, and the answers you give about how your business runs. We also capture basic technical context such as your time zone, and the content of messages you exchange with us by text, email, chat, or voice, so we can respond and schedule at the right local time.

How we use your information

We use it to prepare and deliver your audit, schedule your call, respond to you, and, where you have given consent, follow up about your request. We do not sell your information.

AI and automated communications

Some of our communications, including replies and follow-ups by text, email, chat, and voice, may be generated or assisted by automated systems and artificial intelligence acting on our behalf. These systems may answer questions, send reminders, follow up on your request, and help schedule appointments. You can reach a person at any time by asking, replying, or calling us. The consent choices below apply to these messages the same way they apply to any other message from us.

Analytics and site measurement

We use privacy-friendly analytics to understand how people find and use this site. This includes aggregate traffic measurement (page views, referrers, and device type, with no advertising cookies) and anonymized session-activity tools such as heatmaps and screen-interaction replays that help us improve the site. These tools mask the text you type, so the details you enter in the audit form are not recorded.

Text messaging and consent

If you check a consent box, you agree to receive the corresponding text messages (marketing, non-marketing, or both) from TheContentLabs.AI at the number you provide, including messages sent by automated systems. Consent is never a condition of submitting the form or of any purchase. Message frequency may vary. Message and data rates may apply. Reply STOP to any message to opt out, or reply HELP for help.

Mobile information and sharing

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We do not sell your information, and we do not share it with third parties or affiliates for their own marketing. We use service providers (such as our CRM, scheduling, and messaging vendors) solely to operate the service on our behalf, under agreements that limit their use to providing those services.

Retention and security

We keep your information for as long as needed to provide the service and meet legal obligations, and we use reasonable safeguards to protect it.

Your choices

You can opt out of texts by replying STOP, and you can ask us to access or delete your information by contacting us below.

Contact

TheContentLabs.AI, privacy@thecontentlabs.ai, (949) 630 3874.