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Updated September 2026

An AI receptionist for masonry contractors.

Unsafe chimneys and bowing walls reach you fast. Patio and repointing leads get booked.

CallsAll hours

Gary W.

Wed, Apr 1, 6:48 PM · 1:36

Transferred

Chimney leaning after the storm, bricks on the roof. Told them to stay clear, sent to you.

(484) 555 0122

Wed, Apr 1, 11:15 AM · 2:44

Booked

Paver patio, about 400 square feet. Quoted your range, site visit booked.

Molly E.

Tue, Mar 31, 3:02 PM · 2:09

Quoted

Front steps crumbling, mortar falling out. Quoted your repointing range.

Doug L.

Mon, Mar 30, 9:37 AM · 1:22

Callback Requested

Block wall along the driveway cracking. Wants a call back today.

Every real call is recorded and summarized.

What it does for masonry contractors

An AI receptionist for masonry contractors answers every call the moment it rings. It sorts a leaning chimney from a routine repointing job, gets the address and a few photos and books the site visit on your calendar. For a failing wall or an unsafe chimney, it reaches you fast. It works after hours and on weekends, even while you are laying block.

  • 7secondsMedian first reply to a new text, DM or form lead.
  • 62%Of leads first reach out after hours or on a weekend.
  • 141Appointments the AI booked, the typical one 13 minutes after the lead's first message.

Our figures as of September 29, 2026. Measured on 858 real leads across 8 client businesses (home services, real estate, business funding, and credit repair) from June to September 2026. Test contacts excluded.

Hear it handle a call like yours

The kind of call masonry contractors get at the worst possible time, answered and booked while you work. Then try it yourself.

Phone call, transcribed
  1. AI: Cornerstone Masonry, what can we help with?
  2. Customer: Our retaining wall in the backyard is bulging out. It's holding back a slope.
  3. AI: How tall is the wall, and is it cracking or leaning?
  4. Customer: About 4 feet. There's a crack and it's leaning a little.
  5. AI: Please keep kids and pets away from the base until someone sees it. I'm marking this a priority. The site visit is free. Rebuilds like that often start around $60 a square foot of wall face, and the owner prices it on site.
  6. Customer: When can someone come?
  7. AI: Tomorrow at 3 PM is open.
  8. Customer: Okay, book it.
  9. AI: Booked for tomorrow at 3 PM. I've texted the owner the height and the lean in case a crew can look sooner.
Priority site visit booked tomorrow 3 PM, owner texted

Calls it handles

  • A chimney leaning after a storm

    The AI recognizes it could be unsafe. It gets the address and a photo of the lean and reaches you right away so you can decide if it needs a same-day look.

  • A patio quote while you are on a scaffold

    A homeowner wants a paver patio priced. The AI asks the square footage, the material and the timeline, then books a measure-up site visit before they call the next mason.

  • A retaining wall bulging in the backyard

    The AI catches that a wall is bowing and holding back soil. It gathers the height, length and photos and puts the job on your schedule ahead of the cosmetic repointing calls.

Booked by your rules

It only offers real openings inside the hours you set, never a day you blocked. Spam and out-of-area leads never land on your calendar.

Text from your AInow

New booking: (484) 555 0122 Paver patio, about 400 square feet. Quoted your range, site visit booked.

  • Our CRMThe customer, the job and the whole conversation.
  • Its calendarOn a real opening inside the hours you set.
  • Your dashboardWith the call recording and a one-line summary.
  • A text to your phoneThe moment it books, with the details.

After the call it keeps working

Follow-up written for every lead

A lead goes quiet? It follows up for weeks until they book or say no. Every follow-up is written for that one lead.

One memory across every channel

They text at lunch, DM at nine and call the next day. It already knows the job.

More reviews and fewer bad ones

Mark a job done and the AI asks how it went. Happy customers get your Google review link. Unhappy ones come to you first.

After the appointment
You marked it done
ME

Molly E.

Completed · front steps repointed

AI following up
Hi Molly, thanks for having us out. How do the front steps look with the new mortar?
Solid and clean. It looks like a brand new entry.
So glad to hear it! If you have a minute, a quick Google review helps us a lot.

Review Cornerstone Masonry on Google

g.page/r/cornerstone-masonry/review

✓Review link sent after a happy reply
Unhappy? It comes to you firstReferral ask after the review

How it compares

Three ways owners cover the phone today, and what each one leaves on the table.

An answering service

  • Billed by the minute or by the call
  • A person takes a message for you
  • Booking, follow-up and chat often cost extra

An in-house receptionist

  • A salary, plus payroll taxes and time off
  • One call at a time, during business hours
  • Texts and DMs wait until there's a minute

A DIY AI tool

  • You set it up and write its script
  • Minutes metered, texting and follow-up often add-ons
  • Nobody tunes it to your trade

TheContentLabs.AI: a flat plan from $497 a month, phone usage at cost. Every call, text and DM answered, booked by your rules and followed up. We build it and run it.

Common questions

Can it quote masonry work over the phone or does it need to see the job?

It gives a range on standard jobs and books a site visit for the rest. Most masonry pricing depends on what nobody can see on a call, like wall condition, square footage and access. So it gathers the details and photos, gives a price range from your price book when the job is standard and books a measure-up, so you price the real number on site.

Will it know the difference between an unsafe chimney and a small repointing job?

Yes. You tell it what counts as urgent, like a leaning chimney, loose bricks over a doorway or a bulging retaining wall. When a caller describes one of those, it flags the job, gathers the address and photos and reaches you fast instead of slotting it next to routine cosmetic work.

What happens to calls that come in while I am on a job or it is after hours?

It answers every one, day or night. While you are mixing mortar or up on a scaffold, it qualifies the lead, gathers the job details and photos and books the site visit on your calendar. You come down to booked work instead of a list of missed calls.

See what every missed lead is costing you.

A free Missed Revenue Audit puts a dollar figure on every call, text and DM you miss or answer too slowly, including the ones your ads paid for. The numbers are yours to keep.