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Updated September 2026

An AI receptionist for med spas.

Every call and DM answered in seconds, with the consult booked before they message the next spa.

CallsAll hours

Alyssa G.

Thu, Jun 4, 10:18 PM · 2:41

Booked

Called about lip filler after seeing your post. Got your listed price. Consult booked Saturday 11 AM.

(949) 555 0172

Thu, Jun 4, 1:30 PM · 1:15

Answered

Asked about your membership and facial prices. Got your price list.

Monique B.

Wed, Jun 3, 4:45 PM · 0:50

Transferred

Client with a question after her visit. Sent straight to your provider.

Jenna K.

Tue, Jun 2, 7:05 PM · 1:58

Callback Requested

First timer asking about laser hair removal. Wants a call back to talk it through.

Every real call is recorded and summarized.

What it does for med spas

An AI receptionist for med spas answers every call, Instagram DM and text in seconds. It shares the prices you list, books consultations and appointments on your calendar and sends reminders. Questions about candidacy, dosing or aftercare go straight to your provider. It never gives medical advice.

  • 7secondsMedian first reply to a new text, DM or form lead.
  • 62%Of leads first reach out after hours or on a weekend.
  • 141Appointments the AI booked, the typical one 13 minutes after the lead's first message.

Our figures as of September 29, 2026. Measured on 858 real leads across 8 client businesses (home services, real estate, business funding, and credit repair) from June to September 2026. Test contacts excluded.

Hear it handle a call like yours

The kind of call med spas get at the worst possible time, answered and booked while you work. Then try it yourself.

Text thread
  1. Customer: Hi! How much is lip filler?
  2. AI: Hi! Thanks for reaching out to Luxe Skin Studio. One syringe of lip filler is $650 here. Is this your first time?
  3. Customer: Yes. I'm kind of nervous. Does it hurt?
  4. AI: Totally normal to be nervous! That's what the consult is for. Our provider walks you through everything and answers all your questions before anything happens.
  5. Customer: Ok that helps. Do you have anything this weekend?
  6. AI: Saturday at 11 AM or 2 PM is open for a free consult. Want one?
  7. Customer: 11 please
  8. AI: You're booked for Saturday at 11 AM. You'll get a confirmation now and a reminder the day before. See you soon!
Consult booked Saturday 11 AM, provider has the notes

Calls it handles

  • A price DM at 10 PM

    Someone asks what lip filler costs. The AI shares the price you list, answers the basics you set and books a consultation before they message the next spa.

  • A nervous first timer

    They ask if it hurts or if they're a good fit. The AI answers what you've written for it and books a consult so your provider can answer the rest.

  • A regular rebooking

    A client texts to book her next visit. The AI offers her usual provider's open times and books it.

Booked by your rules

It books only inside your providers' hours and never on a day you blocked. It asks if they're new or returning and which service they want, then books the consult or the visit with the right provider.

Text from your AInow

New booking: Alyssa G. Called about lip filler after seeing your post. Got your listed price. Consult booked Saturday 11 AM.

  • Our CRMThe lead, their answers and the whole conversation.
  • Its calendarOn a real opening inside the hours you set.
  • Your dashboardWith the call recording and a one-line summary.
  • A text to your phoneThe moment it books, with the details.

After the call it keeps working

Follow-up written for every lead

A lead goes quiet? It follows up for weeks until they book or say no. Every follow-up is written for that one lead.

One memory across every channel

They DM at lunch, text at nine and call the next day. It already knows what they asked.

More reviews and fewer bad ones

After the appointment the AI checks in. Happy clients get your Google review link. Unhappy ones come to you first.

After the appointment
You marked it done
AG

Alyssa G.

Completed · facial done

AI following up
Hi Alyssa, thanks for coming in to Luxe Skin Studio. How is your skin feeling after the facial?
So good. I loved how relaxing it was.
So glad to hear it! If you have a minute, a quick Google review helps us a lot.

Review Luxe Skin Studio on Google

g.page/r/luxe-skin-studio/review

✓Review link sent after a happy reply
Unhappy? It comes to you firstReferral ask after the review

How it compares

Three ways owners cover the phone today, and what each one leaves on the table.

An answering service

  • Billed by the minute or by the call
  • A person takes a message for you
  • Booking, follow-up and chat often cost extra

An in-house receptionist

  • A salary, plus payroll taxes and time off
  • One call at a time, during business hours
  • Texts and DMs wait until there's a minute

A DIY AI tool

  • You set it up and write its script
  • Minutes metered, texting and follow-up often add-ons
  • Nobody tunes it to how you sell

TheContentLabs.AI: a flat plan from $497 a month, phone usage at cost. Every call, text and DM answered, booked by your rules and followed up. We build it and run it.

Common questions

Will it give medical advice?

No. Questions about whether someone is a good candidate, dosing, side effects or aftercare go to your provider. It answers only from the information you give it.

Can it share my prices?

Yes. It shares the prices and specials you list, worded the way you want. If a price depends on the consult, it says so and books one.

Does it answer Instagram DMs?

Yes. Instagram and Facebook DMs, texts, web chat and calls all get the same fast answer with one memory of the client.

What about no shows?

It sends a reminder before every appointment and asks the client to confirm. If someone misses, it texts to offer a new time.

What if a client has a problem after a visit?

It sends them straight to your provider's line and alerts your team. If it sounds serious, it tells them to call 911.

See what every missed lead is costing you.

A free Missed Revenue Audit puts a dollar figure on every call, text and DM you miss or answer too slowly, including the ones your ads paid for. The numbers are yours to keep.