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Updated June 2026

An AI receptionist for water damage restoration companies.

An AI receptionist for water damage restoration companies answers every call the moment it rings, sorts an active flood from a slow leak, gets the address and the source, and books the inspection on your calendar. When water is still spreading, it reaches your on-call crew in seconds. It works after hours, on weekends, and while you are already on a job.

Calls it handles

A flooded basement at 2am

The AI picks up, recognizes water is still rising, gets the address and whether the water is shut off, and reaches your on-call crew while the caller stays on the line.

A sewage backup on a Sunday

It flags the call as a category-three loss, tells the caller to stay clear of standing water, captures the home and insurance details, and books your first available mitigation visit.

A burst water heater while you are mid-extraction

The AI answers the second the line rings, takes down the source, the affected rooms, and the address, and holds the slot so you call back to schedule the moment your crew is free.

Common questions

Can it tell an active flood from old water damage?

Yes. The AI asks whether water is still coming in, whether it is shut off, and how far it has spread. An active loss gets routed to your on-call crew right away. A dried-out stain or a months-old leak gets scheduled as a standard inspection, so your team is only pulled out for jobs that cannot wait.

Will it handle insurance questions and dispatch the right way?

It captures the carrier, claim number if they have one, and the cause of loss, then notes it on the job so your estimator walks in prepared. It will not promise coverage or quote a final price. It books the inspection and hands you a clean summary, so the insurance conversation happens with you, not the answering service.

What happens to overnight and weekend calls?

Every call is answered live, including 2am floods and Sunday sewage backups. For an emergency, the AI reaches your on-call tech in seconds while the caller stays on the line. For routine work, it books the next open inspection and texts you the details, so nothing sits in a voicemail until Monday.

More trades we build for

The same system, set up for how each trade quotes and books.

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