Updated September 2026
An AI receptionist for auto body and collision repair shops.
Every wreck call gets the claim details captured and a booked estimate, even after hours.
Erica N.
Tue, Oct 13, 6:18 PM · 2:41
Rear-ended at a light, drivable, claim open. Free estimate booked tomorrow 8 AM.
(651) 555 0179
Tue, Oct 13, 1:05 PM · 1:22
Bumper scuff on a 2021 RAV4. Quoted your repaint range.
Hector G.
Mon, Oct 12, 9:47 PM · 1:58
Spoke Spanish. Car not drivable, airbags went off. Tow details taken, sent to you.
Laurie M.
Mon, Oct 12, 11:30 AM · 1:11
Adjuster needs photos and the supplement on a Civic. Wants a call back.
What it does for auto body and collision repair shops
An AI receptionist for auto body and collision repair shops answers every call the moment it rings. It sorts the fresh wreck from the door-ding touch-up, gathers the year, make and damage and books the estimate on your calendar. When a car is undriveable, it captures the insurance and tow details and reaches you fast. It works after hours and on weekends, even while you are in the booth.
- 7secondsMedian first reply to a new text, DM or form lead.
- 62%Of leads first reach out after hours or on a weekend.
- 141Appointments the AI booked, the typical one 13 minutes after the lead's first message.
Our figures as of September 29, 2026. Measured on 858 real leads across 8 client businesses (home services, real estate, business funding, and credit repair) from June to September 2026. Test contacts excluded.
Hear it handle a call like yours
The kind of call auto body and collision repair shops get at the worst possible time, answered and booked while you work. Then try it yourself.
- AI: Precision Collision, how can I help?
- Customer: Someone backed into my car in a parking lot. The rear bumper's crushed in.
- AI: Sorry about that. Is everyone okay, and is the car safe to drive? Lights working, nothing dragging?
- Customer: Everyone's fine. It drives. One taillight's cracked.
- AI: Good. Is this going through insurance, yours or theirs?
- Customer: Theirs. They gave me a claim number.
- AI: Great. The estimate is free, and we send the photos and the estimate to the adjuster for you. I have tomorrow at 8 AM or 4 PM.
- Customer: 8 AM.
- AI: Booked for tomorrow at 8 AM. Text the claim number here and I'll attach it to your estimate.
Calls it handles
A fender bender right after a wreck
The AI gets the year, make, model and where the car is hit, asks if it is drivable and books an estimate while the caller is still shaken.
An insurance claim call
It asks who the insurer is, whether a claim is open and the claim number if they have one. Then it sets the drop-off so the adjuster and your shop are on the same page.
A price shopper at 8pm
After hours it answers the bumper repaint question, explains you quote from the actual damage and books a free estimate before they call the next shop on the list.
Booked by your rules
It only offers real openings inside the hours you set, never a day you blocked. Spam and out-of-area leads never land on your calendar.
Text from your AInow
New booking: Erica N. Rear-ended at a light, drivable, claim open. Free estimate booked tomorrow 8 AM.
- Our CRMThe customer, the job and the whole conversation.
- Its calendarOn a real opening inside the hours you set.
- Your dashboardWith the call recording and a one-line summary.
- A text to your phoneThe moment it books, with the details.
After the call it keeps working
Follow-up written for every lead
A lead goes quiet? It follows up for weeks until they book or say no. Every follow-up is written for that one lead.
One memory across every channel
They text at lunch, DM at nine and call the next day. It already knows the job.
More reviews and fewer bad ones
Mark a job done and the AI asks how it went. Happy customers get your Google review link. Unhappy ones come to you first.
Erica N.
Completed · rear bumper repaired
Review Precision Collision on Google
g.page/r/precision-collision/review
How it compares
Three ways owners cover the phone today, and what each one leaves on the table.
An answering service
- Billed by the minute or by the call
- A person takes a message for you
- Booking, follow-up and chat often cost extra
An in-house receptionist
- A salary, plus payroll taxes and time off
- One call at a time, during business hours
- Texts and DMs wait until there's a minute
A DIY AI tool
- You set it up and write its script
- Minutes metered, texting and follow-up often add-ons
- Nobody tunes it to your trade
TheContentLabs.AI: a flat plan from $497 a month, phone usage at cost. Every call, text and DM answered, booked by your rules and followed up. We build it and run it.
Common questions
Can it tell a real collision from a small cosmetic job?
Yes. It asks the questions that sort them. Is the car drivable? Did the airbags deploy? Is it leaking? Is there an open insurance claim? A drivable door ding gets a normal estimate slot. A fresh wreck gets your attention fast, with the insurer, location and tow status already captured.
Can it handle insurance claims and adjuster details?
Yes. It collects what your front desk would: the insurance company, whether a claim is open, the claim number and the vehicle year, make and model. It all lands in your system before drop-off, so you and the adjuster are not chasing basics and the estimate moves faster.
Will it quote a repair over the phone?
It gives honest ranges from your price book on common work like bumper repaints and dent removal. It is clear that real collision and frame work needs eyes on the car. For everything else it books the free estimate, which is what actually wins the job.
More trades we build for
Same system, set up for how each trade quotes and books.
See what every missed lead is costing you.
A free Missed Revenue Audit puts a dollar figure on every call, text and DM you miss or answer too slowly, including the ones your ads paid for. The numbers are yours to keep.