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Updated September 2026

An AI receptionist for towing companies.

Stranded drivers get your rate and reach your on-call driver in seconds, at 2 AM or mid-tow.

CallsAll hours

Kayla J.

Sat, Dec 12, 2:06 AM · 1:47

Transferred

Car died on the interstate, eastbound near mile 112, on the shoulder. Sent to your on-call driver.

(816) 555 0102

Fri, Dec 11, 4:33 PM · 1:12

Quoted

Needs a 14 mile tow to a shop. Quoted your hook fee and per-mile rate.

Will D.

Fri, Dec 11, 9:18 AM · 1:38

Booked

Car to move from a storage lot Monday. Quoted and booked for 10 AM.

Brenda K.

Thu, Dec 10, 7:45 PM · 1:05

Callback Requested

Body shop wants a pickup from the impound lot. Call back to set a time.

Every real call is recorded and summarized.

What it does for towing companies

An AI receptionist for towing companies answers every call the moment it rings. It gets the location and what is wrong, quotes the hook and the per-mile rate from your price book and gets the job to your driver. When someone is stranded on the shoulder, it stays on the line and gets help moving. It works after hours and on weekends, even while you are under a truck.

  • 7secondsMedian first reply to a new text, DM or form lead.
  • 62%Of leads first reach out after hours or on a weekend.
  • 141Appointments the AI booked, the typical one 13 minutes after the lead's first message.

Our figures as of September 29, 2026. Measured on 858 real leads across 8 client businesses (home services, real estate, business funding, and credit repair) from June to September 2026. Test contacts excluded.

Hear it handle a call like yours

The kind of call towing companies get at the worst possible time, answered and booked while you work. Then try it yourself.

Phone call, transcribed
  1. AI: Rapid Response Towing. Are you somewhere safe right now?
  2. Customer: Yeah, I'm on the shoulder. My car died on the highway.
  3. AI: Keep your hazards on. If you're in a travel lane or you don't feel safe, call 911. Where are you exactly?
  4. Customer: Highway 50 westbound, just past the Oak Street exit.
  5. AI: Got it. What's the vehicle, and where do you want it towed?
  6. Customer: 2012 Nissan Altima. To my mechanic, about 9 miles.
  7. AI: Our hook fee is $95 plus $4 a mile, so about $131 for that tow. I'm sending this to our on-call driver now with your location.
  8. Customer: Okay, thank you.
  9. AI: The driver has your location and the car. A confirmation text is on its way. Call back if anything changes.
Sent to the on-call driver, $131 quoted, location confirmed

Calls it handles

  • Stranded on the interstate at 2am

    The AI gets the exact mile marker and direction of travel, confirms the vehicle and whether anyone is hurt and reaches your on-call driver while the caller waits.

  • A price-shopper who wants the rate now

    Someone needs a jump or a 12-mile tow and wants a number before they commit. The AI quotes your hook fee and per-mile rate and books the job before they call the next company.

  • An accident scene with a police hold

    A caller needs a wreck cleared fast. The AI gets the location, the vehicle and whether law enforcement is on scene, flags it as a rotation or impound job and gets your driver rolling.

Booked by your rules

It only offers real openings inside the hours you set, never a day you blocked. Spam and out-of-area leads never land on your calendar.

Text from your AInow

New booking: Will D. Car to move from a storage lot Monday. Quoted and booked for 10 AM.

  • Our CRMThe customer, the job and the whole conversation.
  • Its calendarOn a real opening inside the hours you set.
  • Your dashboardWith the call recording and a one-line summary.
  • A text to your phoneThe moment it books, with the details.

After the call it keeps working

Follow-up written for every lead

A lead goes quiet? It follows up for weeks until they book or say no. Every follow-up is written for that one lead.

One memory across every channel

They text at lunch, DM at nine and call the next day. It already knows the job.

More reviews and fewer bad ones

Mark a job done and the AI asks how it went. Happy customers get your Google review link. Unhappy ones come to you first.

After the appointment
You marked it done
KJ

Kayla J.

Completed · towed to the shop

AI following up
Hi Kayla, thanks for calling us. Did the car make it to the shop okay, and did you get home alright?
Yes to both. Your driver waited with me until my ride showed up.
So glad to hear it! If you have a minute, a quick Google review helps us a lot.

Review Rapid Response Towing on Google

g.page/r/rapid-response-towing/review

✓Review link sent after a happy reply
Unhappy? It comes to you firstReferral ask after the review

How it compares

Three ways owners cover the phone today, and what each one leaves on the table.

An answering service

  • Billed by the minute or by the call
  • A person takes a message for you
  • Booking, follow-up and chat often cost extra

An in-house receptionist

  • A salary, plus payroll taxes and time off
  • One call at a time, during business hours
  • Texts and DMs wait until there's a minute

A DIY AI tool

  • You set it up and write its script
  • Minutes metered, texting and follow-up often add-ons
  • Nobody tunes it to your trade

TheContentLabs.AI: a flat plan from $497 a month, phone usage at cost. Every call, text and DM answered, booked by your rules and followed up. We build it and run it.

Common questions

Can it quote a tow when every job is a different distance?

Yes. It asks where the vehicle is and where it is going, then prices the tow from your price book: your hook or base fee plus your per-mile rate, with the right charge for a flatbed, a winch-out or after-hours. The caller gets a real number and you get a booked job instead of a hang-up.

What happens when someone is stranded somewhere dangerous?

It treats a stranded caller as urgent. It pins down the exact location, like the mile marker, the nearest exit or a cross street, confirms whether anyone is hurt or in traffic and reaches your on-call driver right away. If you want, it keeps the caller on the line until help is on the way.

Will it screen the junk calls and lowball price-shoppers?

Yes. It handles the people fishing for a free quote, the wrong numbers and the salvage callers without pulling you off a job, and still books the real work, like accident calls, lockouts and breakdowns. It only reaches you when something actually needs you on the phone.

See what every missed lead is costing you.

A free Missed Revenue Audit puts a dollar figure on every call, text and DM you miss or answer too slowly, including the ones your ads paid for. The numbers are yours to keep.