Updated September 2026
An AI receptionist for auto repair shops.
Breakdowns flagged, common jobs quoted and drop-offs booked, even while every bay is full.
Kelly S.
Mon, Feb 2, 7:52 AM · 1:43
2015 Camry clicks and won't start. Getting it towed in. Booked the 9 AM diagnostic.
(317) 555 0144
Sun, Feb 1, 8:06 PM · 1:38
Grinding from the front brakes. Quoted your brake range, wants to check his budget.
Andre J.
Sat, Jan 31, 11:20 AM · 1:12
In last week, check engine light back on. Sent to your service writer.
Gloria P.
Fri, Jan 30, 4:45 PM · 1:56
Spoke Spanish. Needs an inspection and an oil change. Wants a call back for Saturday.
What it does for auto repair shops
An AI receptionist for auto repair shops answers every call while your bays are full. It sorts the dead battery from the routine oil change, quotes common jobs from your price book and books the drop-off on your schedule. When a car is undriveable or stuck on the shoulder, it gets the details and reaches you fast. It works during the rush, after close and on weekends.
- 7secondsMedian first reply to a new text, DM or form lead.
- 62%Of leads first reach out after hours or on a weekend.
- 141Appointments the AI booked, the typical one 13 minutes after the lead's first message.
Our figures as of September 29, 2026. Measured on 858 real leads across 8 client businesses (home services, real estate, business funding, and credit repair) from June to September 2026. Test contacts excluded.
Hear it handle a call like yours
The kind of call auto repair shops get at the worst possible time, answered and booked while you work. Then try it yourself.
- AI: Main Street Auto Care, how can I help?
- Customer: My check engine light just came on and the car feels shaky.
- AI: Is the light flashing, or solid?
- Customer: It's flashing.
- AI: A flashing light means you should stop driving soon, so please pull over somewhere safe and turn the car off. What's the year, make and model?
- Customer: 2017 Honda Accord. I'm in a parking lot now.
- AI: Good. Our diagnostic is $129, and it goes toward the repair if we do the work. If you can get it towed in, we have a 1 PM drop-off open today.
- Customer: I'll call a tow. Book 1 PM.
- AI: Booked for 1 PM. I've texted the owner the symptoms so it's on the board when it arrives.
Calls it handles
A no-start in the morning rush
The AI asks if the car turns over or just clicks and gets the year, make and model. Then it books a tow-in or drop-off before your first appointment rolls in.
A check-engine light on the highway
The caller is rattled and still driving. The AI asks if the light is flashing and tells them to pull over if it is. Then it gets the vehicle and location and books the diagnostic.
A price check on brakes after close
Someone calls at 8pm hearing a grind. The AI quotes a brake job range from your price book, explains you confirm after inspection and books a morning drop-off so the slot is yours.
Booked by your rules
It only offers real openings inside the hours you set, never a day you blocked. Spam and out-of-area leads never land on your calendar.
Text from your AInow
New booking: Kelly S. 2015 Camry clicks and won't start. Getting it towed in. Booked the 9 AM diagnostic.
- Our CRMThe customer, the job and the whole conversation.
- Its calendarOn a real opening inside the hours you set.
- Your dashboardWith the call recording and a one-line summary.
- A text to your phoneThe moment it books, with the details.
After the call it keeps working
Follow-up written for every lead
A lead goes quiet? It follows up for weeks until they book or say no. Every follow-up is written for that one lead.
One memory across every channel
They text at lunch, DM at nine and call the next day. It already knows the job.
More reviews and fewer bad ones
Mark a job done and the AI asks how it went. Happy customers get your Google review link. Unhappy ones come to you first.
Kelly S.
Completed · starter replaced
Review Main Street Auto Care on Google
g.page/r/main-street-auto/review
How it compares
Three ways owners cover the phone today, and what each one leaves on the table.
An answering service
- Billed by the minute or by the call
- A person takes a message for you
- Booking, follow-up and chat often cost extra
An in-house receptionist
- A salary, plus payroll taxes and time off
- One call at a time, during business hours
- Texts and DMs wait until there's a minute
A DIY AI tool
- You set it up and write its script
- Minutes metered, texting and follow-up often add-ons
- Nobody tunes it to your trade
TheContentLabs.AI: a flat plan from $497 a month, phone usage at cost. Every call, text and DM answered, booked by your rules and followed up. We build it and run it.
Common questions
Can it tell a real breakdown from a routine service call?
Yes. It asks the questions you would ask. A car that will not start, a flashing check-engine light or smoke gets handled as urgent, and the details reach you fast. An oil change, a tire rotation or a scheduled inspection gets booked without pulling you out of the bay.
Can it quote my common jobs?
Yes, from the price book you give it. Brake jobs, oil changes and diagnostics come back with your numbers instead of a guess. For anything that needs the car on a lift first, it gives a starting range and tells the caller the final price is confirmed after inspection.
What happens to calls after you close or during the lunch rush?
Every call gets answered the same way, whether you are closed, slammed or under a hood. The AI books drop-offs, quotes routine work and takes the vehicle details. You walk in to a full schedule instead of a voicemail box full of customers who already called the next shop.
More trades we build for
Same system, set up for how each trade quotes and books.
See what every missed lead is costing you.
A free Missed Revenue Audit puts a dollar figure on every call, text and DM you miss or answer too slowly, including the ones your ads paid for. The numbers are yours to keep.