Updated September 2026
An AI receptionist for appliance repair companies.
Every caller gets your diagnostic fee and a booked window, and dead fridges get your soonest slot.
Rachel T.
Mon, Aug 17, 8:04 PM · 2:09
Fridge warming up, food at risk. Quoted your diagnostic, booked 8 AM tomorrow.
(813) 555 0151
Mon, Aug 17, 11:26 AM · 1:37
Washer won't drain. Quoted your service call fee.
Leon F.
Sun, Aug 16, 3:12 PM · 2:44
Three units down across two addresses. Logged each brand, booked one trip.
Ann K.
Sat, Aug 15, 9:40 AM · 1:15
Asking about the part on order for her oven. Wants a call back.
What it does for appliance repair companies
An AI receptionist for appliance repair companies answers every call the moment it rings. It gets the brand, model and what the unit is doing, quotes your diagnostic fee from the price book and books the service window on your calendar. When a fridge or freezer is down and food is at risk, it flags the priority and gets you the details. It works after hours and on weekends, even while you are on a job.
- 7secondsMedian first reply to a new text, DM or form lead.
- 62%Of leads first reach out after hours or on a weekend.
- 141Appointments the AI booked, the typical one 13 minutes after the lead's first message.
Our figures as of September 29, 2026. Measured on 858 real leads across 8 client businesses (home services, real estate, business funding, and credit repair) from June to September 2026. Test contacts excluded.
Hear it handle a call like yours
The kind of call appliance repair companies get at the worst possible time, answered and booked while you work. Then try it yourself.
- AI: Reliable Appliance Repair, what's going on?
- Customer: Our fridge stopped cooling. The freezer's still cold but the fridge side is warm.
- AI: Sorry. What brand is it, and do you have the model number? It's usually on a sticker inside the fridge.
- Customer: It's an LG French door. I don't have the model handy.
- AI: That's fine. Text a photo of the sticker when you can so the tech brings the right parts. Our diagnostic is $89, and it comes off the repair if you go ahead.
- Customer: Okay. Can someone come tomorrow? I've got food in there.
- AI: I'm marking it a priority. Tomorrow 8 AM to 10 AM is our first window. Until then, keep the doors closed as much as you can.
- Customer: Book it.
- AI: Booked for 8 AM to 10 AM tomorrow. I've sent the owner the brand and what it's doing.
Calls it handles
A fridge that stopped cooling
The AI gets the brand and model, notes the food is at risk, quotes your diagnostic fee and books the soonest service window.
The 7am washer leak
Someone calls before you are out the door. The AI gets the address, the make and model and what the washer is doing, then books the appointment so you start the day with the route set.
A landlord with three units down
A property manager calls about a dryer, a dishwasher and an oven across two addresses. The AI logs each unit with its brand and symptom and books one visit that covers all three.
Booked by your rules
It only offers real openings inside the hours you set, never a day you blocked. Spam and out-of-area leads never land on your calendar.
Text from your AInow
New booking: Rachel T. Fridge warming up, food at risk. Quoted your diagnostic, booked 8 AM tomorrow.
- Our CRMThe customer, the job and the whole conversation.
- Its calendarOn a real opening inside the hours you set.
- Your dashboardWith the call recording and a one-line summary.
- A text to your phoneThe moment it books, with the details.
After the call it keeps working
Follow-up written for every lead
A lead goes quiet? It follows up for weeks until they book or say no. Every follow-up is written for that one lead.
One memory across every channel
They text at lunch, DM at nine and call the next day. It already knows the job.
More reviews and fewer bad ones
Mark a job done and the AI asks how it went. Happy customers get your Google review link. Unhappy ones come to you first.
Rachel T.
Completed · fridge repaired
Review Reliable Appliance Repair on Google
g.page/r/reliable-appliance-repair/review
How it compares
Three ways owners cover the phone today, and what each one leaves on the table.
An answering service
- Billed by the minute or by the call
- A person takes a message for you
- Booking, follow-up and chat often cost extra
An in-house receptionist
- A salary, plus payroll taxes and time off
- One call at a time, during business hours
- Texts and DMs wait until there's a minute
A DIY AI tool
- You set it up and write its script
- Minutes metered, texting and follow-up often add-ons
- Nobody tunes it to your trade
TheContentLabs.AI: a flat plan from $497 a month, phone usage at cost. Every call, text and DM answered, booked by your rules and followed up. We build it and run it.
Common questions
Can it tell a no-cool fridge from a slow ice maker?
Yes. The AI asks what the unit is doing and how long it has been happening. A fridge or freezer that is warming up and putting food at risk gets flagged as a priority and booked into your soonest window. A slow ice maker or a noisy fan gets a normal appointment. You set which symptoms count as urgent.
How does it quote my repairs when every job needs a diagnosis?
It quotes the way you do. For most calls that means your diagnostic or service-call fee, read straight from your price book and stated up front. It does not guess at parts or labor before you have seen the unit. If you have flat rates for common jobs, it quotes those too.
Will it get the brand and model so I show up with the right parts?
Yes. The AI asks for the brand, the model number and what the appliance is doing, and writes it all to the job before it books. When you pull up you already know whether it is a Whirlpool washer or a Sub-Zero fridge, and you loaded the truck for it.
More trades we build for
Same system, set up for how each trade quotes and books.
- PlumbersA burst pipe at 9pm
- HVAC CompaniesA no-cooling call in a heat wave
- ElectriciansA sparking outlet or no-power call
- Handyman ServicesA whole punch list in one booking
- House PaintersA repaint call while you are spraying a ceiling
- Flooring InstallersA measure request during a hardwood install
- Drywall ContractorsA water-damaged ceiling on Saturday
- Insulation ContractorsA builder calls before drywall
- Window and Door InstallersA patio door that won't lock at night
- Garage Door CompaniesA snapped spring at 7am
See what every missed lead is costing you.
A free Missed Revenue Audit puts a dollar figure on every call, text and DM you miss or answer too slowly, including the ones your ads paid for. The numbers are yours to keep.